Shipping Information

At Optimised Medical Supplies Ltd, we offer a variety of shipping options to ensure you receive your medical supplies in a timely manner.

Shipping Options

• Free Standard UK Delivery: Orders over £25 are eligible for free standard UK delivery, arriving within 2-5 working days.
• Next Day Delivery: Order before 1 pm (Monday to Friday) for next-day delivery to most UK locations.
• Tracked Delivery:
  • Royal Mail 48: Delivery within 2-3 working days.
  • Royal Mail 24: Delivery within 1-2 working days.
  • DPD/DHL Tracked: Reliable tracked services for accurate delivery.
• Saturday Delivery: Order by 3 pm on Friday for guaranteed Saturday delivery through DHL.

International Shipping

Currently, we offer limited international shipping. Please contact our customer service for details on shipping to your location and estimated delivery times.

Discreet Packaging

We take your privacy seriously. All orders are packaged discreetly, with no indication of the contents on the packaging.

Shipping Times and Delays

• We process orders within 1-2 working days. Delivery times are estimates and may vary due to weather, strikes, or other unforeseen delays.
• You will receive an email with a tracking number once your order has shipped, allowing you to track your package.